PRIVACY POLICY – AEWORI
Effective Date: 11-DEC-2025
This Privacy Policy explains how AEWORI collects, uses, stores, and protects the personal information of users who access and use our website, aewori.pk, and our related services within Pakistan.
By creating an account or using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect only the information required to process orders, manage customer accounts, and improve our services. This includes:
• Full name
• Phone number
• Email address
• Delivery address
• Payment-related details (for bank transfers or COD orders; no card details stored)
• Basic technical data such as cookies and device information collected through Google Analytics
We do not collect unnecessary personal data.
2. How We Use Your Information
Your information is used strictly for operational and service-related purposes, including:
• Processing and delivering orders
• Verifying customer accounts
• Sending essential order updates and transactional emails
• Improving website performance through analytics
• Internal record-keeping and service optimization
• Occasional marketing messages, only when necessary and kept minimal
We do not send frequent or aggressive promotional messages.
3. Use of Google Analytics
Our website uses Google Analytics to understand visitor behavior and improve user experience. This tool may collect:
• Device information
• Browser type
• Pages visited
• Time spent on the website
No personally identifiable information is shared with Google through this process.
4. Payment Information
Currently, AEWORI accepts Cash on Delivery (COD) and direct bank transfer.
We do not store any debit or credit card information.
When an online payment gateway is added in the future, payment details will be processed securely by the respective provider, not by AEWORI.
5. Data Sharing and Disclosure
We do not sell, trade, or share customer data with any third-party companies for marketing or commercial purposes.
Limited access is granted only in the following cases:
• Retailers: Retailers do not collect or access customer data independently. They only use a dedicated AEWORI page to submit sales that occur through their store.
• Logistics: Delivery partners may receive your name, phone number, and address strictly for order delivery.
• Website security or legal compliance, if required by law.
Your information is never shared beyond what is necessary to complete your order.
6. Retailer Submissions
Retailers listed on our website can input customer order details through their dedicated AEWORI retailer page.
They cannot view, store, or download any customer database beyond this submission form. All information remains securely stored within our system.
7. Customer Accounts
All users are required to create an account to ensure smooth order tracking, email confirmations, and delivery accuracy.
Your account allows:
• Order history tracking
• Address management
• Access to updates and support
8. Data Retention
We retain customer data for as long as your account remains active.
You may request account deletion at any time, after which your information will be permanently removed from our system unless required for legal or operational reasons (such as pending transactions).
9. Minors
Our website and products are intended for users aged 18 and above.
We do not knowingly collect information from minors.
10. Geographic Scope
AEWORI operates exclusively within Pakistan.
We do not collect or process data for international sales.
11. Cookies
Cookies are used to improve website performance, enhance user experience, and support analytics. You may disable cookies through your browser settings, though some website features may become limited.
12. Security Measures
We implement appropriate technical and administrative security measures to protect your information from unauthorized access, misuse, or loss.
However, no digital platform can guarantee absolute security, and users are encouraged to keep their login credentials confidential.
13. Customer Rights
You have the right to:
• Request access to your personal data
• Update or correct your information
• Request deletion of your account
• Opt-out of non-essential emails
For any data-related request, contact us at:
info@aewori.pk
14. Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.